Terms & Conditions

Terms and Conditions

Welcome to LeLu Blu. These Terms and Conditions govern your use of our website and your purchase of products through our online store. By accessing our website and purchasing from us, you agree to be bound by the following terms.

1. General

This website is operated by LeLu Blu. Throughout the site, the terms “we”, “us” and “our” refer to LeLu Blu. LeLu Blu offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Eligibility

By using our site, you represent that you are at least 18 years old or have the consent of a parent or guardian.

3. Product Information

We take every reasonable care to ensure that product descriptions and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Please note that colours may vary slightly due to monitor settings or lighting during photography.

4. Orders

All orders placed are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. If we cancel an order, you will be notified and refunded in full.

5. Pricing and Payment

All prices are listed in AUD and include GST unless otherwise stated. We accept payment via major credit cards, PayPal, and other secure payment gateways listed at checkout.

6. Shipping

We offer domestic and international shipping. Shipping times and fees are displayed at checkout. While we make every effort to deliver orders on time, we are not liable for delays caused by postal or customs services.

7. Returns and Exchanges

We accept returns on full-priced items within 14 days of delivery, provided the item is unworn, unwashed, and in original condition with tags attached. Please refer to our Refunds Policy for full details.

We do not offer returns on sale items or for change of mind on discounted purchases.

8. Intellectual Property

All content on this site, including logos, graphics, images, and text, is the property of LeLu Blu and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Privacy

We are committed to protecting your privacy. Your personal information is collected, used, and stored in accordance with our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, LeLu Blu shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the website or products purchased.

11. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from the use of our website or purchases made shall be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page and will take effect immediately upon publication.